Introduction
Enterprise Analysis (EA) encompasses those activities that
the job title "Business Analyst" actually points toward: analyzing
business processes. The majority of these activities is outside of projects,
and in fact, put the BA into the position of recommending and justifying
projects.
Enterprise Analysis
Analyzing business processes is indeed a big part of what we
do during Requirements Analysis. But that is not the only context where this
analysis should be done, and in fact, it is not the most valuable time to do
it. In the Enterprise Analysis knowledge area, the BABOK identifies several
other contexts in which such analysis should be done.
Activity: Creating and Maintaining
the Business Architecture
As the name of this activity implies, "Creating and Maintaining
the Business Architecture" is an on-going activity that has as its focus
the entire enterprise. The "Business Architecture" is a model of all
the business processes that are used throughout the enterprise. It shows how
they work and relate to each other.
The net result of this is an understanding that most
organizations lack, of how all their moving parts mesh with each other. This
broad understanding of the enterprise's processes becomes the foundation for
all of the other responsibilities of the BA. But its bigger value comes in
providing every member of the organization with a clear understanding of how
his or her department and individual job fits into the bigger picture
Recommending and Justifying Projects
The bulk of the activities described in the Enterprise
Analysis knowledge area center around proposing and justifying projects. These
are activities that occur in some form or other in any organization. But with
the BA's involvement, they can provide much more value and ensure the
organization's resources are spent on the most valuable projects.
Activity: Conducting Feasibility
Studies
Projects are created to solve a problem or to take advantage
of an opportunity. It is rare for there to be only one available
solution to a problem or opportunity, so part of project initiation involves
exploring the alternatives. The BA can provide a valuable service by calling
upon his or her understanding of the Business Architecture to analyze the
feasibility of a variety of options.
Activity: Determining Project Scope
Scope definition should not be the first step in
requirements development; it should be done during the project proposal
process. How can the decision-maker(s) approve or disapprove a project without
a clear understanding of its boundaries?
Activity: Preparing the Business Case
The business case is the logical argument for embarking on a
project. It consists of contrasting the status quo (current situation) with the
various options for addressing the problem or opportunity at hand and
recommending the most appropriate option. In most cases, these options are
being contrasted in terms of money (e.g., "If we spend $x on this project,
it will result in $y increased revenue per year").
Activity: Conducting the Initial Risk
Assessment
An important piece of information that the decision-makers
need is an understanding of the risks involved in a project. Clearly, you
cannot do a complete risk-planning workshop before the project has
been initiated (that is part of the Project Planning process). But an initial
survey of the project risks can provide the decision-makers with key
information.
Activity: Preparing the Decision
Package
The BA has no authority to approve or disapprove any project.
The people who do have that authority rarely have the time that is necessary
to do the requisite research. So, the BA's role in the decision-making process
is to do all of the necessary research, and compile it into a form the
decision-makers can use.
Activity: Selecting and Prioritizing
Projects
After a project has been approved, it should not be a
foregone conclusion that it will begin immediately. Projects must be
prioritized against each other so the organization's resources can be deployed
in the most appropriate way. Again, the BA is not the decision-maker, but provides
the necessary analysis to the decision-makers.
Project Work beyond Requirements
The last three activities that the BABOK includes under the
"Enterprise Analysis" knowledge area are project-related activities
that go beyond Requirements Analysis. They continue the theme of Enterprise
Analysis by maintaining a broad organizational view of the project.
Activity: Launching New Projects
Here, the BA works with the appropriate people in the
organization to ensure that the necessary resources, including the right
project manager, are committed to the project. The BA's unique role in these
activities is to focus on the bigger picture of why the project was approved
and how it fits into the bigger organizational context. This ensures that the
intent of the decision-makers is honored as the project is framed and kicked
off.
Activity: Managing Projects for Value
In this activity, the BA works closely with the project
manager to ensure the project is tracking toward providing the value that was
promised in the business case (above). The BA helps the project manager keep
the project's value proposition on track. And if the assumptions on which the
project was approved turn out to be false, the BA can help the decision-makers
determine their best response.
Activity: Tracking Project Benefits
In this last activity, the BA closes the loop on the business
case (above). The business case proposed making certain investments in order to
accrue certain benefits. After the project is over, the actual investments are
known, and the actual benefits can be measured. At some appropriate time after
deployment, the BA should report back to the decision-makers about how the
results of the project compare with the business case. This discussion process
will help the organization make better decisions in the future.
Expanding Your Value as a BA
Requirements Analysis is an important way for the BA to
provide value to his or her organization. By adding Enterprise Analysis, the BA
can dramatically increase his or her value by ensuring that every project fits
well into the bigger picture and provides the best possible result to the
organization.
What is Environmental Analysis?
Environmental analysis is a strategic tool. It is a process
to identify all the external and internal elements, which can affect the
organization’s performance. The analysis entails assessing the level of threat
or opportunity the factors might present. These evaluations are later
translated into the decision-making process. The analysis helps align
strategies with the firm’s environment.
Our market is facing changes every day. Many new things
develop over time and the whole scenario can alter in only a few seconds. There
are some factors that are beyond your control. But, you can control a lot of
these things.
Businesses are greatly influenced by their environment. All
the situational factors which determine day to day circumstances impact firms.
So, businesses must constantly analyze the trade environment and the market.
There are many strategic analysis tools that a firm can use,
but some are more common. The most used detailed analysis of the environment is
the PESTLE analysis.
This is a bird’s eye view of the business conduct. Managers and strategy
builders use this analysis to find where their market currently. It also
helps foresee where the organization will be in the future.
PESTLE analysis consists of various factors that affect the
business environment. Each letter in the acronym signifies a set of factors.
These factors can affect every industry directly or indirectly.
The letters in PESTLE, also called PESTEL,
denote the following things:
- Political factors
- Economic factors
- Social factors
- Technological factors
- Legal factors
- Environmental factor
Often, managers choose to learn about political, economic,
social and technological factors only. In that case, they conduct the PEST
analysis. PEST is also an environmental analysis. It
is a shorter version of PESTLE analysis. STEP, STEEP, STEEPLE,
STEEPLED, STEPJE and LEPEST: All of these are acronyms for the same set of
factors. Some of them gauge additional factors like ethical and demographical
factors.
I will discuss the 6 most commonly assessed factors in
environmental analysis.
P for Political factors
The political factors take the country’s current political
situation. It also reads the global political condition’s effect on the country
and business. When conducting this step, ask questions like “What kind of
government leadership is impacting decisions of the firm?”
Some political factors that you can study are:
- Government policies
- Taxes laws and tariff
- Stability of government
- Entry mode regulations
E for Economic factors
Economic factors involve all the determinants of the economy
and its state. These are factors that can conclude the direction in which the
economy might move. So, businesses analyze this factor based on the
environment. It helps to set up strategies in line with changes.
I have listed some determinants you can assess to know how
economic factors are affecting your business below:
- The inflation rate
- The interest rate
- Disposable income of buyers
- Credit accessibility
- Unemployment rates
- The monetary or fiscal policies
- The foreign exchange rate
S for Social factors
Countries vary from each other. Every country has a
distinctive mindset. These attitudes have an impact on the businesses. The
social factors might ultimately affect the sales of products and services.
Some of the social factors you should study are:
- The cultural implications
- The gender and connected demographics
- The social lifestyles
- The domestic structures
- Educational levels
- Distribution of Wealth
T for Technological factors
Technology is advancing continuously. The advancement is
greatly influencing businesses. Performing environmental analysis on these
factors will help you stay up to date with the changes. Technology alters every
minute. This is why companies must stay connected all the time. Firms should
integrate when needed. Technological factors will help you know how the
consumers react to various trends.
Firms can use these factors for their benefit:
- New discoveries
- Rate of technological obsolescence
- Rate of technological advances
- Innovative technological platforms
L for Legal factors
Legislative changes take place from time to time. Many of
these changes affect the business environment. If a regulatory body sets up a
regulation for industries, for example, that law would impact industries and
business in that economy. So, businesses should also analyze the legal
developments in respective environments.
I have mentioned some legal factors you need to be aware of:
- Product regulations
- Employment regulations
- Competitive regulations
- Patent infringements
- Health and safety regulations
E for Environmental factors
The location influences business trades. Changes in climatic
changes can affect the trade. The consumer reactions to particular offering can
also be an issue. This most often affects agri-businesses.
Some environmental factors you can study are:
- Geographical location
- The climate and weather
- Waste disposal laws
- Energy consumption regulation
- People’s attitude towards the environment
There are many external factors other than the ones mentioned
above. None of these factors are independent. They rely on each other.
If you are wondering how you can conduct environmental
analysis, here are 5 simple steps you could follow:
1.
Understand all the
environmental factors before moving to the next step.
2.
Collect all the relevant
information.
3.
Identify the opportunities for
your organization.
4.
Recognize the threats your
company faces.
5.
The final step is to take
action.
It is true that industry factors have an impact on the
company performance. Environmental analysis is essential to determine what role
certain factors play in your business. PEST or PESTLE analysis allows
businesses to take a look at the external factors. Many organizations use these
tools to project the growth of their company effectively.
The analyses provide a good look at factors like revenue,
profitability, and corporate success. If you want to take the right decisions
for your firm, employ environmental
analysis. The analysis you should conduct depends on the nature of your
company.
ENVIRONMENT ANALYSIS is the study of the organizational environment to pinpoint
environmental factors that can significantly influence organizational
operations.
MANAGERS commonly perform
environmental analyses to help them understand what is happening both inside
and outside their organizations and to increase the probability that the
organizational strategies they develop will appropriately reflect the
organizational environment.
In order to perform an
environmental analysis efficiently and effectively, a manager must thoroughly
understand how organizational environments are structured.
For purposes of
environmental analysis, the environment of an organization is generally divided
into 3 distinct levels:
1.
General Environment
2.
Operating Environment
3.
Internal Environment
Managers must be well
aware of these 3 organizational environmental levels, understand how each level
affects organizational performance and then formulate organizational strategies
in response to this understanding.
THE GENERAL
ENVIRONMENT:
The components normally
considered part of the general environment are:
- Economic
- Social: Including Demographics and Social Values
- Political
- Legal
- Technological
THE OPERATING
ENVIRONMENT:
The operating Environment
includes various components like:
- Customer
- Competition
- Labour
- Supplier
- International Issues.
THE INTERNAL
ENVIRONMENT:
The level of an
organization’s environment that exists inside the organization and normally has
immediate and specific implications for managing the organization is the
internal environment.
It includes marketing,
finance and accounting,planning,organizing, influencing and controlling within
the organization.
THE IMPORTANCE OF ENVIRONMENTAL ANALYSIS IN MANAGING BUSINESS
ORGANISATIONS.
An environmental analysis in plays an essential role in business management by providing possible opportunities or threats outside the company in its external environment. The purpose of an environmental analysis is to help to develop a plan by keeping decision-makers within an organization. The changes can be include exchanging of executive parties, increasing guidelines to decrease pollution, technological developments, and fluctuating demographics. An environment analysis helps the industries to improve the outline of their environment to find more opportunities or threats.
An environmental analysis in plays an essential role in business management by providing possible opportunities or threats outside the company in its external environment. The purpose of an environmental analysis is to help to develop a plan by keeping decision-makers within an organization. The changes can be include exchanging of executive parties, increasing guidelines to decrease pollution, technological developments, and fluctuating demographics. An environment analysis helps the industries to improve the outline of their environment to find more opportunities or threats.
The environmental
analysis has to be implemented at an internal level, as well as an external
level, to identify all opportunities and threats of the external and internal
environment. Moreover this analysis is helpful to find the strengths and
weaknesses of the any organization. External analysis of the environment is
generally emphases on the customers. External environmental also refers to the
aspects of the technological, commercial, economic, financial, political,
regulatory, socio-cultural and physical environments of an
organization.Whereas, the internal analysis focuses at the current situation of
resources, strengths or weakness of an organization. Internal environment
refers to the capabilities and limitations of the organisation and it has no
limitations.
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