ENEMS MICROSYSTEMS RESEARCH SPOT: THE IMPACT OF MANAGEMENT INFORMATION SYSTEM IN PUBLIC SECTOR PERFORMANCE

THE IMPACT OF MANAGEMENT INFORMATION SYSTEM IN PUBLIC SECTOR PERFORMANCE

(A case study of Abuja Infrastructure Investment Centre (AIIC), Abuja)

ABSTRACT

Management in any organization requires information to take decision that has to do with the overall objectives of this research work is to examine the impact of management information system in public sector performance with Infrastructure Investment Centre, Abuja as the case study over the years the management of Infrastructure investment centre has uncounted delay in process, accuracy and storage of information required for decision making. This research presents two sceneries that may help manager to anticipate the effect of information management on organizational decision making. This project conducts a meta-analysis on the impact of performance systems in public organizations. Meta-analysis combines the findings from a number of studies into a single study. The final chapter is the conclusion of the study. Also appropriate recommendations were made as to how to have an effective information management on organizational decision making.

CHAPTER ONE

1.0 INTRODUCTION

Management Information System (MIS) is the study of people, technology, organizations and the relationship among them. Management Information System (MIS) is commonly used to refer to the study of how individuals, groups, and organizations evaluate, design, implement, manage, and utilize systems to generate information to improve efficiency and effectiveness of decision making, including systems, and executive information systems.

Management information system provides accurate and timely information necessary to facilitate the decision-making process and enable the organizations planning, control and operational functions to be carried out effectively. Management Information System (MIS) is basically concerned with processing data into information and is then communicated to the various departments in an organization for appropriate decision-making.

Management Information System (MIS) in public sector will identify both strengths and weaknesses due to the presence of information such as revenue reports; employees’ performance record etc. identifying these aspects can help the public organizational performance in the public sector improve its business process and operations.

1.1 BACKGROUND OF THE STUDY

At the time of this project work, Nigeria was in the top group in the World Bank’s Africa Development Indicators for improvements in public sector management and institutions, including rule-based governance quality of budgetary and financial management, and quality of public administration. As part of the nation’s development vision, there was a requirement to build the capacity of the public sector to enhance its accountability to the public sector and to ensure that all service delivery institutions provided correct information analysis to fulfill their responsibility to society.

A key component of the public sector reform programmes was to promote e-governance and service delivery, thus the need for public sector to enhance its ICT infrastructure and to develop its capability to deliver services using new technologies. Government recognized the need to incorporate records management in the design of ICT systems so that they were capable of managing, protecting and providing reliable information over time. This objective had yet to be achieved, but computers were common place in most ministries, and increasingly government business and communications were conducted electronically through email, the web, desktop computers and networked information systems. To make the transition to e-government.

1.2 STATEMENT OF PROBLEMS

Many organization have failed in decision making due to poor information for such decision for production sale, marketing distribution depends largely on the degree of accuracy of the information. Management information system as a device is required by management of all organization for processing, storage and retrieval of information for any decision making process.

The e-government strategy aimed to develop a national WAN, using the National hub to link all MDAS, regional offices, municipal offices and remote areas (using kiosks) and later on to have a central server whereby users could later on to have a central server whereby users could share applications, data and information. The draft strategy document provided a situational analysis of strengths, weakness, opportunities and threats. The weakness identified included:

Lack of a supportive legal framework such as the protection of intellectual property rights, database protection, informational privacy and electronic transactions.
Inadequate coordination of ICT development in the country.
Duplication of ICT initiatives and projects.
Infrastructure for e-government implementation standards.
Inadequate standards and guidelines for ICT in general for ICT in general including training, career development, information and equipment.

The same key enables to support e-government. These include privacy, security, transparency, security, transparency, interoperability, record management and permanent availability and presentation of information. it recognized the need for best practice records management and the importance of designing systems that ensured records (including email and increasingly multi-media were securely maintained in unaltered form for as long as necessary to protect the rights of citizens, as well as to provide access to the valuable information gathered and created using government systems. For existing system that had already been implemented, record is data stores would need to be identified and where necessary, retrieved transferred and controlled in systems that complied with standards.

1.3 OBJECTIVES OF THE STUDY

The aim of this project is to identify the impact of management information system on public organizational performance in public system on public with specific reference to Abuja Infrastructure Investment Centre (AIIC).

1.3.1 ABUJA INFRASTRUCTURE INVESTMENT CENTRE (AIIC) MANAGEMENT

The establishment of AIIC was informed by the need of the FCTA to leverage on private sector funds, expertise, and efficiency in infrastructural development of the FCT.

FCT Administration established the Abuja Infrastructure and Investment Centre, a similar body to the ICRC, with the mandate to promote private sector participation in the provision of infrastructure, to attract and Abuja the preferred investment destination in Africa and responsibility in companies operating within the FCT and to drive these dreams in consonance with the transformation agenda of the Federal Government.

The AIIC is governed by a range of policies, laws and regulations. The AIIC issued a new management and employment strategy in recognition that employment, appointment and promotion, must be based on the principles of competitiveness, transparency and merit. The strategy was intended and initiative-led public service. It envisaged a small, strategy making department with a stronger rate in safeguarding common principles and standards, prime responsibility for human resource management would however, rest with the Federal Capital Territory Administration (FCTA).

The department of administration and finance was responsible for human strategy formulation and implementation for developing and implementing AIIC’s human resources management programme for producing and disseminating personnel management information; and for introducing establishment control. The human resource programme was required to maintain a central and complete database of all AIIC personnel.

Rgw AIIC has taken important and necessary steps to introduce policies, laws, regulation and procedures broadly aimed at improving governance and performance in the public service. The AIIC also recognized that compliance with policies and procedures was essential to achieving its objectives.

A field report on the AIIC found that there was compliance with four human resource processes (disciplinary action, recruitment, staff performance, appraisal and leave) in some cases examines either the processes were not being followed, or records of compliance were missing. Recruitment, for example lacked proper documentation and record keeping was found to be poor. Moreover, there were still long delays in entering employee’s information in the Human Capital Management Information System (HCNIS). The field also noted that while the HCMIS) database was accurate in terms of employment and pay data, it lacked additional data, such as the age, education and gender of the workforce, needed to support the processes of the management monitoring and evaluation.

1.4 SIGNIFICANCE OF THE STUDY

This research besides being a search for knowledge as it is a goal is also a search for solicitors to management problems. it’s a basic research whose findings are aimed at drawing generalization that can stand the test of time, both new and in the future. As an applied research therefore, its finding are aimed at providing ideas that can be used in bringing about efficiency and effectiveness to public organizational performance in the public sector like AIIC, it is therefore hoped that this study will serve as a readymade tool for the public sector to apply management information system in public organizational performance and provide information on role and implementation, cause of project failure as well as to provide possible solutions.

This finding of this research will certainly be of interest to students, policy makers, leaders, readers and similar organization who would want to investigate the impact of management information system in public sector performance.

Finally this research is also in partial fulfillment of the requirement for the award of National Diploma in Business Administration and Management Studies.

1.5 RESEARCH QUESTIONS

What is the importance of information in decision making?
What is the basis for data base management information system?
How does decision making helps to improve organization?
How can information be provided to management when needed?

1.6 RESEARCH HYPOTHESIS

The aim of the study is to question the reliability and to validate this hypothesis.

H_o: Poor management information system hinders effective decision making in an organization.

H_i: Poor management information system does not hinder effective decision making in an organization.

1.7 SCOPE OF THE STUDY

The scope of the study is limited to Infrastructure Investment Centre Abujawith emphases on the impact of management information system.

1.8 LIMITATIONS OF THE STUDY

The crucial problem of the study is in connection with lack of primary data, primary source of information including experiment and investigation with reasonable work, interview and questionnaire are part of brain behind deficiency due to illiteracy and negative attitude towards research work on the area of respondents. These research work hampered by so many constraints, which affected the quality of the work. In the first place, the project was constraints by finance and time factor, and getting information from source would also be difficult to the researcher; something would definitely not turn out easy, which are the limitation factors to the quality of this research work.

1.9 DEFINITION OF RELEVANT TERMS

Impacts: Impact can be view as collision, storage effect of policies or program.

Management: Management is the process of utilizing material and human resources to accomplish designated objectives.

System: System is a set of connected things that form a whole work together.

Information: Information can be defined simply as the fact told, heard or discovered.

Organization: Organization can be defined or view as a planned unit deliberately structured for the purpose of attaining designated objective.

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ENEMS MICROSYSTEMS RESEARCH SPOT

Wednesday 8 March 2023

THE IMPACT OF MANAGEMENT INFORMATION SYSTEM IN PUBLIC SECTOR PERFORMANCE

THE IMPACT OF MANAGEMENT INFORMATION SYSTEM IN PUBLIC SECTOR PERFORMANCE

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