ASSESSMENT OF OFFICE MANAGER’S PROFESSION AND HIS OR HER STATUS IN PUBLIC ORGANISATION
ABSTRACT
This study on the topic the assessment of office manager profession and
his/her status in public organization a case study of local education authority
kwali. The introduction identifies who the office manager is and tells us about
the assessment of office manager and its status in the organization. The role
in establishing and maintain a working relationship is ever enumerated. The
simple percentage method was used. Also three research questions were asked;
fifteen drawn research questionnaire were derived from the research question,
the major findings drawn, it was discovered that the relationship between
office managers has a major effect on the performance of an organization either
positively or negatively. The research recommended that both the office manager
and the organization work towards building and maintaining a stable
relationship even though there would be difficulties in such relationship.
CHAPTER ONE
1.0 INTRODUCTION
1.1
BACKGROUND OF THE STUDY
The topic to be dealt with can best
be understood if two terms that forms the central topic for this discuss VIZ
“Assessment of office managers are clearly defined. The term assessment can be defined
as an examination or text put down with a mind to have a specific result.
Assessment is made on a need of judgment to get more acquainted with the
situation or person. Hence, for a response, result or reason for any further
progress, an assessment has to be made.
Assessment as defined by Evelyn (1999)
a focus in which you made a judge about a person or situation. The word
“assess” is define as making a judgment about a person or situation after
thinking carefully about it.
According to Azuka (1992) defined
office manager as something know to one or few and kept separate or hidden from
the view or knowledge of others.
Therefore the office
manager can be regarded as a keeper of secret. One major responsibility of
office manager in an organization is to evaluate the performance of his
subordinate.
The reason for this assessment is to evaluate
their character, attitude, potential and past performance on the job. It has
also been known by public organization that people want to be recognized if not
for their achievement at least for just been what they are.
It is the guest for
recognition over the people of similar trades and affliction have come together
to expose the relevance of their service standard and cultivate a culture of
professionalism has been seen as the ability of a particular member of a career
to acquire status, skills standard and the introduction of such skills, norms
and value into practice, Azuka (2001). This study evaluates the office manager’s
profession in a way of measuring the recognition given in ministries, organizations
and by individuals. It is also observed that organizations only need a modest
up to date of their employment condition and living up to such specifications.
It is acknowledged that
the office manager’s profession has come of age. It is no longer tied to the
type writer as the notion of many initiative decisions and application of
administrative skills are require in organization still need to appreciate
these facts and make room for the use of these qualities in order to get the
best from the office managers of the revolutionalised office of today.
1.2
STATEMENT OF THE PROBLEM
It is very important to identify
where one is heading to, in doing this some of the problems which made the
researcher to go into this study is that most organization do not consider office
managers in their training development program and most individuals and
organizations do not give proper recognition to the profession.
1.3
PURPOSE OF THE STUDY
The purposes of the study are
numerous but the following are most important:
1.
To
find out whether there had been desired functional corrections between office
manager’s profession and his or her status in public organization.
2.
To
find out if office managers make maximum use of modern office equipment.
3.
To
highlight the true professionalism of office managership in revolutionized
office trend and how it is being tested.
1.4
RESEARCH QUESTIONS.
1.
What
will be the desired functional corrections between office managers and his or
her status in public organization?
2.
To
what way do office managers make maximum use of modern equipment?
3.
How
can the true professionalism of office managership in revolutionalised office
trend be tested?
1.5 SIGNIFICANT OF THE STUDY
The importance of this
work cannot be over emphasized in the place; it gives opportunity to the
researcher to meet with the practice of office manager, executive and those who
work in close contact with office managers. This study will explain the effect
of office managers, the society, organization and particularly the students
stand to gain in improving status recognition of or for their workers
especially office managers through the work.
The organization will
benefit most from this study, for it will serve as a guide to the management
not just to office managers but other staffs in the organization. It will also
help the office managers to understand their roles in improving the status of
their profession. The students on the other hand stand to benefit skills and to
familiarize themselves with the tools that are required in corporate world.
While the society will come to appreciate the need of office managers
profession status in organization.
1.6
SCOPE AND LIMITATION OF THE STUDY
The scope of this research is limited
to the department of office manager’s profession and his or her status in
public organization using local education authority kwali as case study.
The study will be limited to
Assessment of office manager’s profession and his or her status in public
organization of local education authority kwali to ensure the provision of a
manageable research work particularly in view of the time within which the
researcher work must be completed.
CHAPTER TWO
2.0 REVIEW OF RELATED LITERATURE
2.1 INTRODUCTION
This chapter is designed
to show the review of related literature on the title of the study with the
view of understanding the research problem. To achieve this
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